Complaint
Dear Customer,
At MarMar Copenhagen we always strive to make products of the highest quality. Should you, contrary to expectations, receive a product that does not meet your expectations, you are very welcome to contact us.
You can submit a complaint via the button below if your order was placed on our website marmarcopenhagen.dk. Your case will be processed within a few business days.
Has a packaging error occurred?
If you have received an incorrect order or the wrong product, please contact our customer service by email shop@marmar.dk or telephone (+45) 3163 3536. Please provide your order number.
Product purchased from one of our retailers
If your product was purchased in a store or online from one of our retailers, please contact the place of purchase who will help resolve the problem.
Your rights in case of defects
Learn more about your rights here.
