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Complaint

Dear Customer,

At MarMar Copenhagen, we always strive to make products of the highest quality. However, in case you receive a product that does not live up to your expectations, you are very welcome to contact us.

You can submit a complaint by the link below if your order has been placed on our website marmacopenhagen.com. Your case will be processed within a few business days.

SUMMIT CLAIM
 

Package error?

If you have received an incorrect order or a wrong product, please contact our customer service by email shop@marmar.dk or telephone 31633536. Please provide your order number.

Product purchased from one of our retailers

If your product was purchased in a store or online from one of our retailers, please contact the place of purchase and they will help with a solution to the problem.